AI-native signed-case acquisition

Built with injury firms. Designed around how they actually work.

InjuryOS was built by Joshua b. Smith in direct partnership with personal injury law firms, using real-world operational data, workflows, and frontline feedback to create a system grounded in how firms actually acquire, qualify, follow up with, and convert new cases.

Initial pilot access is limited to select injury firms, case acquisition partners, and operating teams.

Acquisition Loop
Live

Source Quality

Tracking

Intake Speed

Live Intake

Qualified Leads

Case Review

Signed Cases

Feedback Loop

Cost per Signed Case

Attribution enabled

Follow-Up Status

Monitoring leakage

Source → Signed Case

Demand Intelligence

Track source, campaign, creative, call, form, and landing-page performance from the first touch.

AI-Assisted Intake

Structure incident facts, injuries, timeline, jurisdiction, treatment status, and missing information for human review.

Signed-Case Feedback

Connect accepted, rejected, incomplete, and signed-case outcomes back to the acquisition engine.

The Gap

Most acquisition systems stop too early.

Injury firms do not need more disconnected lead activity. They need source-to-signed-case visibility, with intake quality, speed-to-lead, rejection reasons, follow-up status, and case outcomes tied back to the original demand path.

The Loop

Built around the signed-case loop.

InjuryOS makes the acquisition process measurable from first touch to signed case. Demand enters the system, intake structures the facts, human review adds judgment, follow-up reduces leakage, and outcome data improves the next campaign, message, and intake path.

  1. Capture

    Track source, campaign, creative, call, form, and landing-page path.

  2. Structure

    Use AI-assisted intake to organize incident facts, injuries, timeline, jurisdiction, treatment, and missing information.

  3. Prioritize

    Surface urgency, case-fit signals, and follow-up status for human review.

  4. Sign

    Move qualified opportunities toward consults, signatures, and next steps.

  5. Learn

    Push signed, rejected, and incomplete-case data back into the acquisition model.

Data Layer

A data layer for plaintiff-side acquisition.

InjuryOS is designed to capture the operational data most firms lose: source quality, intake completeness, response speed, rejection reasons, follow-up status, consult movement, and signed-case outcomes. That data becomes the foundation for better acquisition decisions, tighter intake operations, and cleaner scaling discipline.

  1. 01Source

    Source Graph

    Campaigns, creatives, keywords, calls, forms, pages, and partner sources tracked from first touch.

  2. 02Intake

    Intake Memory

    Structured incident facts, injuries, timeline, jurisdiction, treatment status, and missing information.

  3. 03Review

    Human Review Layer

    Attorney and intake-team judgment preserved inside the workflow instead of replaced by automation.

  4. 04Outcome

    Outcome Feedback

    Signed, rejected, incomplete, and low-quality case outcomes pushed back into the acquisition model.

  5. 05Intelligence

    Operating Intelligence

    A clearer view of what to scale, what to fix, and what to stop funding.

Who It Serves

Built for the operators behind modern injury firms.

InjuryOS is being built for teams that care about signed-case economics, intake discipline, speed-to-lead, source quality, and operating visibility across the acquisition process.

Plaintiff Injury Firms

For firms that want clearer visibility from demand to signed case.

High-Volume Intake Teams

For teams managing fast response, qualification, routing, and follow-up.

Growth and Acquisition Operators

For teams responsible for paid media, source quality, and case economics.

Case Acquisition Partners

For operators building scalable acquisition systems with better data feedback.

Founder

One founder. Real firm operations.

Joshua b. Smith builds and operates InjuryOS in direct partnership with personal injury law firms — shaping the product around intake, lead quality, qualification, follow-up, reporting, and conversion.

Joshua b. Smith

Founder & Systems Architect

joshuabsmith.io

Joshua is a founder/operator with 25+ years building acquisition, retention, ecommerce, subscription, manufacturing, attribution, and AI-assisted growth systems across six founder-led companies and multiple exits.

He built InjuryOS in direct partnership with personal injury law firms, working alongside their teams to develop and validate the system against real intake workflows, lead-quality decisions, case qualification standards, follow-up sequences, reporting needs, and signed-case outcomes.

At InjuryOS, he is responsible for the entire operating system: connecting demand capture, structured intake, follow-up, attribution, workflow automation, and signed-case feedback into one measurable loop.

Recognized with Inc. Magazine Top CEO honors and an HP packaging innovation award, following a clean-ocean materials exit to UC Irvine.

  • 25+ Years Founder/Operator
  • Six Founder-Led Companies
  • Multiple Exits
  • $587M+ Gross Retail Sales Influenced
  • AI-Assisted Growth Systems

Built in partnership with active personal injury firms

Every layer of InjuryOS was pressure-tested inside real personal injury practices before it became a product.

Real Firm Workflows

Intake, qualification, routing, and follow-up processes mapped from working injury firms, not assumptions.

Validated Through Live Operations

Developed and refined using real-world operational patterns, lead-quality signals, and case qualification standards.

Operational Feedback Loops

Reporting and conversion logic shaped by direct feedback from the teams who run intake every day.

Partner firms remain fully independent practices. InjuryOS is independently built and operated. Client-identifying information and confidential case details are not used to train shared systems or exposed through the platform.

AI support with human legal review.

InjuryOS supports intake, summarization, routing, follow-up, reporting, and acquisition learning. Attorney judgment remains with the firm. InjuryOS does not provide legal advice, determine representation, or replace legal review.

Private Beta

Private beta access for select injury operators.

The first version of InjuryOS is focused on proving one thing clearly: whether qualified signed cases can be acquired, tracked, and scaled with better intake data, cleaner attribution, and faster feedback.

Pilot access is limited while the initial operating system is being built.